About our privacy policy

https://shop.houseofchi.nl

HT-Projects, the parent company of House of Chi, cares a lot about your privacy. We therefore only process data that we need for (the improvement of) our services and handle the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes.

This privacy policy applies to the use of the website and the services provided by HT Projects. The starting date for the validity of these conditions is 19/02/2019, with the publication of a new version the validity of all previous versions expires. This privacy policy describes what information about you is collected by us, what this information is used for and with whom and under what conditions this information can possibly be shared with third parties. We also explain to you how we store your data and how we protect your data against misuse and what rights you have with regard to the personal data you provide to us.

If you have any questions about our privacy policy, please contact our contact person for privacy matters, you will find the contact details at the end of our privacy policy.

 

 

About data processing

Below you can read how we process your data, where we store it or have it stored, which security techniques we use and for whom the data is transparent.

 

Webshop software

Shopify

Our webshop has been developed with Shopify software. Personal data that you make available to us for the benefit of our services will be shared with this party. Shopify has access to your data to provide us (technical) support, they will never use your data for any other purpose. Shopify is obliged to take appropriate security measures based on the agreement we have concluded with them. Shopify uses cookies to collect technical information related to your use of the software, no personal data is collected and / or stored.

Email and mailing list

MailChimp

Our website uses MailChimp, a third party that handles the e-mail traffic from our website and the sending of any newsletters. All confirmation emails you receive from our website and web forms are sent through MailChimp's servers. MailChimp will never use your name and email address for its own purposes. At the bottom of every email sent automatically via our website you will see the "unsubscribe" link. If you click on this you will no longer receive an email from our website. This can seriously reduce the functionality of our website! Your personal data is stored securely by MailChimp. MailChimp uses cookies and other internet technologies that make it clear whether emails are opened and read. MailChimp reserves the right to use your data to further improve the service and to share information with third parties.

 

Gmail

We use the services of Gmail for our regular business email traffic. This party has taken appropriate technical and organizational measures to prevent misuse, loss and corruption of your and our data

avoid as much as possible. Gmail does not have access to our mailbox and we treat all our email traffic confidentially.

Payment processors

Mollie

We use the Mollie platform to handle (part of) the payments in our webshop. Mollie processes your name, address and residence details and your payment details such as your bank account or credit card number. Mollie has taken appropriate technical and organizational measures to protect your personal data. Mollie reserves the right to use your data to further improve the service and to share (anonymized) data with third parties. All the above mentioned safeguards with regard to the protection of your personal data also apply to the parts of Mollie's services for which they engage third parties. Mollie does not store your data for longer than allowed by the legal terms.

Delivery and logistics

DHL

When you place an order with us, it is our job to have your package delivered to you. We use the services of DHL to carry out the deliveries. It is therefore necessary that we share your name, address and residence details with DHL. DHL uses this information only for the purpose of executing the agreement. In the event that DHL engages subcontractors, DHL will also make your details available to these parties.

Invoices and bookkeeping

MoneyMonk

We use the services of MoneyMonk for our records of our administration and accounting. We share your name, address and residence details and details regarding your order. This data is used for administering sales invoices. Your personal data is sent and stored protected, MoneyMonk has taken the necessary technical and organizational measures to protect your data against loss and unauthorized use. MoneyMonk is obliged to observe secrecy and will treat your data confidentially. MoneyMonk does not use your personal data for purposes other than described above.

Purpose of the data processing

General purpose of the processing

We only use your data for the benefit of our services. This means that the purpose of the processing is always directly related to the assignment you provide. We do not use your data for (targeted) marketing. If you share information with us and we use this information to contact you at a later time - other than at your request - we will ask you for explicit permission. Your data will not be shared with third parties, other than to meet accounting and other administrative obligations. These third parties are all bound to secrecy on the basis of the agreement between them and us or an oath or legal obligation.

 

Automatically collected data

Data that is automatically collected by our website is processed with the aim of further improving our services. This data (for example your IP address, web browser and operating system) is not personal data.

Participation in tax and criminal investigations

In some cases, HT Projects can be held on the basis of a legal obligation to share your data in connection with government tax or criminal investigations. In such a case we are forced to share your data, but we will oppose this within the possibilities that the law offers us.

Retention periods

We keep your data as long as you are a client of ours. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also regard this as a request to forget. Based on applicable administrative obligations, we must keep invoices with your (personal) data, so we will keep this data for as long as the applicable term runs. However, employees no longer have access to your client profile and documents that we have produced as a result of your assignment.

Your rights

Under the applicable Dutch and European legislation, you as a data subject have certain rights with regard to the personal data processed by or on behalf of us. We explain below which rights these are and how you can invoke these rights. In principle, to prevent misuse, we will only send copies and copies of your data to your e-mail address already known to us. In the event that you wish to receive the data at a different email address or, for example, by post, we will ask you to identify yourself. We keep records of completed requests, in the case of a forget request we administer anonymised data. You will receive all copies and copies of data in the machine-readable data format that we use within our systems. You have the right to submit a complaint to the Dutch Data Protection Authority at any time if you suspect that we are using your personal data incorrectly.

 

Right of inspection

You always have the right to view the data that we process or have processed that relate to your person or that can be traced back to you. You can make a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data with an overview of the processors who hold this data at the e-mail address known to us, stating the category under which we have stored this data.

Right of rectification

You always have the right to have the data that we process or have processed that relate to or can be traced back to your person. You can make a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the details have been changed at the e-mail address known to us.

 

Right to restriction of processing

You always have the right to limit the data that we process or have processed that relate to your person or that can be traced back to you. You can make a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the e-mail address known to us that the data will no longer be processed until you remove the restriction.

 

Right to transferability

You always have the right to have the data that we process or have processed that relate to your person or that can be traced back to this, be carried out by another party. You can make a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all data about you that we have processed or that have been processed on our behalf by other processors or third parties at the e-mail address known to us. In all likelihood, we can no longer continue the service in such a case, because the secure linking of data files can then no longer be guaranteed.

 

Right to object and other rights

In such cases you have the right to object to the processing of your personal data by or on behalf of HT Projects. If you object, we will immediately stop the data processing pending the processing of your objection. If your objection is well-founded, we will provide you with copies and / or copies of data that we process or have processed and then permanently discontinue the processing. You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that this is the case, please contact our contact person for privacy matters.

 

Cookies

Google Analytics

Cookies from the American company Google are placed via our website as part of the "Analytics" service. We use this service to track and get reports on how visitors use the website. This processor may be obliged to provide access to this data under applicable laws and regulations. We collect information about your surfing behavior and share this data with Google. Google can interpret this information in conjunction with other datasets and in this way follow your movements on the internet. Google uses this information to offer targeted advertisements (Adwords) and other Google services and products, among other things.

 

Cookies from third parties

In the event that third-party software solutions use cookies, this is stated in this privacy statement.

 

Changes in privacy policy

We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy has consequences for the way in which we process already collected data regarding you, we will inform you by e-mail.

 

Contact details

HT Projects
Louwesweg 1
1066EA, Amsterdam
Nederland

T (065) 506-7711
E admin@houseofchi.nl

Contact person for privacy affairs
Joey van Melis